Service Policy

Carrot Stix™ Rods Lifetime Limited Warranty


Your Carrot Stix™ Rod comes with an original owner lifetime limited warranty against defects in workmanship or materials. If the rod proves be defective in the first 30 days of purchase you may bring it back to the place of purchase for an over the counter replacement. OR you can click here to submit a warranty claim: Warranty claim form

There is a $44.95 fee for shipping and handling will apply to all replacement rods plus $5 shipping insurance Coverage. We accept valid credit cards and international money order.

As proof of purchase we will require pictures of the defective rod and may require a copy of the original receipt or a copy of the registration card to the carrot Stix warranty center. Rod models shipping handling and other charges are subjected to change without notice. Warranty is void if the rod has been altered in any way from its original configuration, including unauthorized repair or damage resulting from misuse, abuse or use of the rod for purposes other than
those for which it was intended.

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Carrot Stix™ Reels Limited Warranty


Your Carrot Stix™ Reel comes with an original owner 1 year limited warranty against defects in workmanship or materials. If the reel proves be defective in the first 30 days of purchase you may bring it back to the place of purchase for an over the counter replacement. OR you can click here to submit a warranty claim: Warranty claim form

There is a $14.95 fee for shipping and handling will apply to all replacement reels plus $5 shipping insurance Coverage. We accept valid credit cards and international money order.

As proof of purchase we will require pictures of the defective reel and may require a copy of the original receipt or a copy of the registration card to the Carrot Stix warranty center. Reel models shipping handling and other charges are subjected to change without notice. Warranty is void if the reel has been altered in any way from its original configuration, including unauthorized repair or damage resulting from misuse, abuse or use of the reel for purposes other than
those for which it was intended.