Warranty Policy

FOR USA AND CANADA ONLY

To receive limited lifetime warranty, you must register your Carrot Stix™ fishing rod within 60 days of purchase. After the product has been registered on our website, the warranty is effective for lifetime of original purchaser/owner and will protect the registered product against nonconformity in material and workmanship.

Normal wear and tear, accidents, second-hand/auctioned products, abused and/or lost/stolen products are not covered. If the rod is defective within 30 days of purchase, you may consult the original vendor regarding their return policy or contact Carrot Stix™ at 1-888-234-7421 or visit us online at www.carrotstix.com.

Go to our website at www.carrotstix.com and register an account. Fill out a Carrot Stix™ Product Registration Form to register your product. Once your registration has been approved, the limited lifetime warranty will come into effect.

To submit a warranty claim, fill out a Carrot Stix™ Warranty Claim Form on our website. A proof of purchase (i.e. copy of the original receipt) and the serial number is required. A shipping and handling fee of $54.95 + $5.00 mandatory insurance fee will apply per replacement rod. If the claim is filed within 60 days of purchase, shipping fee will be reduced to $24.99 + $5.00 insurance fee. If filed within 30 days of purchase, no shipping charges will apply.

We accept online credit/debit card payment. For special shipping requests, please contact us via phone or email. Warranty is void if the product has been altered in any way from its configuration, including unauthorized repair, damage resulting from misuse of the rod for purposes other than those for which it was intended. Terms and conditions are subject to change without notice. For full Terms and Conditions, please visit this page.

*Only Carrot Stix™ fishing rods produced in 2019 and onward will have a serial number on the rod blank.